What will happen to destiny cable

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Feel free to rate it! Be Helpful. Do you know? Have a rest Consumer game Request review Is your opinion valuable? Destiny Cable Destiny is a local cable service provider in the Philippines. We were using this cable service provider and we liked it. First of all, it has a huge variety of local and international cable channels, so much more than the ones I found when were still subscribed to Home Northland Cable in Upstate South Carolina Northland Cable is a rapidly growing company, and offers a number of different products and services.

Due to the fact that cable is not deregulated in South Carolina, we were forced to opt for either satellite or Northland Cable. If they were based in the states, they would have been shut down a long time ago. Unfortunately for those who FedEx In my opinion, FedEx www. I've been dispatching and sending packages, documents and boxes using FedEx services for more than 2 years and I can assure I never had a single headache about it's services!

And honestly I Here's why: Their customer service is terrible. Yesterday, I was quoted three different prices by three different people for basic cable. I once returned one of They offer cable, internet service and phone service.

I only had the internet and cable service though. I believe now that that was a fluke, because they also promised that a rebate was forthcoming. Now I am confused because the person who made this promise was a Destiny employee of the Billing Department. But, subscribers, take note. We now have a new account number under Sky Cable. Does this mean that Sky is not accountable to the promise made by Destiny?

I am asking them why they are doing this through that billing destiny. My next email to them may be a request for termination after all. This is if I am dissatisfied with them after bearing the inconvenience — service interruption, and now fair and just billing. I know of another Destiny subscriber in the same boat. Wow, ang kakapal ng mukha.

Tapos, patay mali pa, kala mo walang nangyari. Ignore ko na sana, kung hindi lang nila tayo pinahirapan sa pagkontak sa kanila nung downtime nila. Ok pa rin sana kung mga 1 or 2 days silang nawala, pang-maintenance, justifiable sa akin na magbayad kahit walang service.

Pero 12 days? One more thing, I think it would have been nice for Destiny-Sky if, in this latest billing, they included an explanation of what happened, just like what Meralco does every time they need to ask subscribers to pay additional rate increases.

And they need to put in a contact number for billing concerns. Is this too much to ask of a service provider? Kindly, do immediate action. Its been more than two weeks now. Pa rin ang. Destiny cable reception nmin.

Maysan valenzuela city. We cannot reach any customer service number given by sky cable for globe destiny subscriber… We are religously paying our monthly bill but we are very disaapppinted on the poor connection and bad signal of our cable. This due to rampant illegal connections tapped in the main line.

This is very irritating since those who gave illegal connections have clearer connections than us who are paying bills. Can globe destiny do any actions or checking in the area Bambang, Pasug City and pull-out all the illegal wirings? If no actions were done, you might as well close company and give damages to your customer due to your poor and irritating service!

Dapat pa pala puntahan sa branch office nila saka magreclamo murahin para may action. Ganyan ginawa ng friend ko yun araw din mismo naayos.

Ganyan din gagawin ko maya dahil nawalan narin kami 3 days na. I hope someone could do something about my concern asap!!! Its been 2weeks that we dont have any connection. I felt regretful on paying for the whole year since the service is not always so reliable.

Mag one week na kaming walang cable dito sa paco, manila area, wala kaming matawagang hotline ng destiny cable, laging walang sumasagot at laging busy, mukhang sinsabutahi na ng skycable, mukhang pinapatay na destiny cable para madismaya at lumipat sa pinakamahal na skycable.

We availed an offer by Destiny for our cable tv services after our g-sat contract expired. The cable was installed last September After two days wala nang signal. Hope the management of Destiny cable take time to solve this problem na akala ko isolated lang dito sa village namin. Nawala signal namin dito, just this afternoon… Dito sa may Champagnat-Narra Sts, Marikina Heights… Destiny Cable ang hirap pa i-contact ng customer hotline….

Please give us feedback sana ASAP.. Sana hindi na ito umabot pa ng 1 week walang signal, we are good payors of your service. Bakit wala na nman po signal ng destiny dito sa sto rosario kanluran pateros???? Our destiny cable are down since july , try our best to contact your office in manila but no answer , then we turn to skycable now were happy , but all of a sudden yesterday statement of account came saying we have to pay 1, , tried to call again to settle the issue but luckily still no answer.

So sad for destiny. Bakit po kami nawalan ng signal ng destiny cable ngayon d2 sa f. This bad service should be stopped and people should insist on their consumer rights. May problem b destiny cable dto s mandaluyong? Il try to contact mandaluyong branch but the line is always busy.. Help pls.. Can you please take a look at the problem with the signal?

Our signal was cut early today at around 6am and until now, we still have no cable signal. Thanks in advance. Bago na hotline nila Wala man lang pasabi nalaman ko pa yan sa isang sales office nila sa QC na nakausap ko. I was able to call them today just to have my account permanently disconnected. Since July wala po kami na re-receive na billing from Destiny, na cut na po ung line namin.

Tumawag na kami sa hotline nyo pati na rin sa Guadalupe branch pero walang sumasagot. Paki ayos naman po ng mga costumer hotline nyo.

Hi everyone. Just came from Destiny main office. Please give status of signal outage in sucat, muntinlupa area. This is the first time that this problem occur this long and at a clear weather even. Has destiny cable starting to be like skycable since their merge or acquisition? Tsk tsk tsk. Please put your acts together before you lose your customers. Liezel understand my problem and she react right away without any hesitation.

True to her words and dedication for work my problem was solved within the day. Your call center is not responding and i held my line for 30 minutes twice today and no one is answering. Our Destiny cable service has been out since Sunday evening, 25 Nov. Cannot reach service center, which always has a busy signal. We live in San Juan City.

I been calling you guys pero pinagtatabuyan nyo ako sa sinasabing nyo na no. Will you be showing the Pacquiao Marquez 4th fight tomorrow on Destiny cable Digibox?

Quick response please. Walang sumasagot sa hot line!!! May empleyado pa kaya ito sa offc? Wala na naman signal ang destiny cable dito s tugatog.. Hindi na ako magugulat pag nabalitang magsasara na ang company. Since the acquisition of sky cable on destiny i was not able to pay my monthly dues. I have been calling customer service but nobody is answering. I have been paying my bill thru bpi online banking and i needed the new account number.

Sky Cable please help destiny to fix their service,sobrang panget ang service.. I have been reporting this problem for 2 years already but until now no action have been done. Kindly relocate the cables to other public post which were installed in my own post.

Your linemen installed all the cables in my place without my permission. Kindly contact me at or I will file charges against your company and ask damages from your company also. My place is P. Santos Street, Malibay, Pasay City. Why destiny cable has always no signal, we dont have again cable for 4 days here in star st. Actually wla din kwenta ang SKY! Ang bagal ng services! Pera mo na ung ibabalik papahirapan kpa! Hndi niyo nman pera ung nirerefund ko!

Pera ko for your poor service! I am not from the Philippines but it really shocks me what kind of customer service is provided by these companies. I asked her to please double check yet her response seems to never change, it was NOT helpful at all as if they dont have the ability to solve problems aside from the standard ones.

Then I spent a long time just trying to find a reliable website for Destiny. Was so surpirsed to see so many sales agent pop up on Sulit. Would anyone really use those contact? Now I came across this website and tried the number given and i pressed 1 for cable and waited for 15min for an available agent… later on had to learn i have to redial and press 2 for bundle program.

We tried to pay at their accredited banks BPI and Metrobank but both banks declined our payment. When I called their Paranaque branch to request for payment pick up, which they used to offer, I was informed that they no longer have that service and have no idea where else we can settle our bill. Until now we are suffering with the same problem.

Ang ganda ng service ng destiny ngaun, Dec. What a service man. Napakaganda ng service ng Destiny Cable d2 sa Las Pinas Area every month almost 2x kami nawawalan ng signal on time naman kami mag bayad. Ang pinaka maganda dito ay wala pa nga ang due date ko may naniningil na d2 sa amin. Ngaun 4 days na nawalan kami signal dahil nagkamali daw sila ng putol ng linya pero hanggang sa ngaun wala pading action. Ayusin mo naman nyo naman ang inyong serbesyo nag babayad naman kami ng tama sa inyo.

Nakakasawa na tumawag sa Service Hotline nyo puro lang pangako. Salamat po. Had no cable signal since February 1, Im from 13th avenue, Cubao… Had been calling the hotline but its not ringing. Now I received the bill for February… Not inclined on paying… Send text messages but no decent reply from destiny…. Why are the channels different? Since this of month February we were experiencing interruptions and snowy viewing on lower channels. Pls be informed that my cable line has no signal for almost two days even having bad signal here in dela fuente street pls check on my account number under the name michael morales pls if thre are signal its almost blurry so pls will you guys act upon it.

For 14 hours we are no signal of cable, we are trying to contact your customer service to fix the problem but are busy, we are located at One Premiere Place E. Pantaleon St. Barangka Drive Mandaluyong City……. Kung pwede, pa-check naman yong connection namin dito sa area ng Tondo, Baltazar St. Sobrang labo na ng mga pinapanood namin, wala ng mapanood sa higher channel.

Also, check your cable lines,daming illegal connection, mas malinaw pa nga yong kanila samantalang kami ay nagbabayad…sila libre. Want to report that we dont have any signal in silverland village, qv. Please advise up to when will this be? Kung mayroon man kayong dapat ayusin, ipagpaalam ninyo sa inyong kliente na mapuputulan sila ng serbisyo.

Bakit hindi ninyo magawa? Na matapos pangakuan ng magandang bagay at makuha ang kapalit nitong salapi ay bigla na lang maglalaho ang pangako? Alam namin na may mamaya-na-habit sa Pilipinas, pero sa laki ng korporasyon ninyo, di namin ma-isip kung paano kayo nakakatulog sa ginagawa ninyong yan? Pag may nakausap ka namang totoong tao, malamang din wala sa puso niya ang kanyang trabaho dahil call center na inarkila ng companya ninyo ang sasagot.

Im considering to bought this issue at NTC since prang bale wala sa inyo complaints ng subscribers.. Sobra po dame ng mag nanakaw ng cable dito sa dagupan tondo sana po nagawan ng paraan para hinde lumabo ang signal.

Pag sinita no pa sila pa ang galet sana po tignan nyo yung mga linya nyo dito. Im a first time cable subscriber and Im still looking for a good cable company. Im considering Destiny for their affordable rates. After reading through all your comments, im not sure if id still go for Destiny. Mahal na yung if half of the month wala naman palang signal.

Last comment was dec 14 and I hope it already improved since then. Please let me know. We do not have any signal Destiny for the part 2 days.. I am a Destiny Cable subscriber for over 15 years now. We have been trying to contact Destiny Cable as our cable connection has been down for one week now. Your customer service lines are always BUSY.

My wife raised this complaint through email. Our bills payment has always been up-to-date. The disconnection started during the heady rains of May 4, after noontime. Pero bat ganito Customer Service nyo? Good Day. Sir and Mam, i cannot settle my account balance due to last payment i receive. I paid the bill of December to January, but the bill of January to February i receive a amount of Why is it happen? Hoping that you will put Daystar TV back in the roster of cable channels.

Hope to hear from you soon. I pray that you will attend to this complain as soon as you can. Pls check our cable connection, two days na na wala. We are here at Proj. Rizal St. Tuazon, Quezon City. The man from Destiny Cable left na padabog-dabog at mukhang na-irita. When my mom turned on the TV, the cable channels were already gone.

The man from Destiny Cable cut-off the csble connection. Please teach your employees to be courteous and respectful. No wonder youve been bought by Sky cable, nalugi kaseh kayo dahil sa mga bastos at walang galang niyong empleyado. I hope you will fire him from work para matuto ng tamang asal. Destiny Cable is good in all e channels. Very appreciated. My wife keep calling in your service but nobody entertaining our complain and we decided to remove now this digibox but your company asking disconnections fee of 2, pesos which is not in contract and before hand nobody explain on your staff for this agreement.

I think this not good on a part of your customer.. You should protect your customers not to put in sticky mud..

We will consult for this matter to our family lawyer for our rights. Bos, pki-tignan naman ang aming cable at nawala ang signal kanina lng itong am in the morning…Ano ba ang nangyari at nawala ang signal namin dito sa jesus ext. Destiny cable baket ganun.. Service ref. Appreciate your quick service, thank-you. Nino, Punta , sta. Destiny cable sucks! Service interruption is always available for them and their call center parang walang tao to take your call.

This will be very good. When I wrote in July I got a reply that destiny will look into it. There were about 50 persons who liked the suggestion. I really like CNA as this provides good regional and Asian news. Please put the channel on. Thank you and maraming salamat. Ung landlord nmin s inuupahan nmin naniningil ng bayad s cable n monthly e samantalang alam nming jumper lang ito dahil wlang monthly bill n dumarating, sbi nia negosyo nia daw iyon, d bat maliwanag n pagnanakaw at panloloko s kapwa iyon?

Even my new address Destiny never put it on their data. The call center agent always says that we edited your account , but every time i call they answered me the same thing. Destiny is better last time when they just Destiny. Destiny call center agent never put their job on their head.

Mga 2 months na mahina at palaging no signal ang lumalabas sa tv ko. Bilis nyu sa billing at walang kwenta service nyu.

Ipapaputolna sana namin ang cable kakainis ang daming Chanel di naman gumagana ang hirap pang macontac ang costumer service bulok kasi nag bibiling pa run kaya ipapaputolko na kahit mga agent nil a do Alan Kung panu macocontac bulk ang servisyo nyo. Gud Am kindly check our cable connection some of the channel were no longer display a week ago… like HBO etc…….

Lagi kaming nawawalan ng signal every sunday morning and then babalik tapos after an hour mawawala ulit. I would like to follow up my application with Destiny Cable for my condo unit in the abovestated address. In connection with this, I would like to express my dissatisfaction and frustration with the way my application is being handled by both your call certain agents and technical team.

I am being given the run around for almost two months now and the seeming lack of interest from Destiny for the added business I am giving is both alarming and upsetting! I hope my this letter reaches your top management so they will be aware of the kind of poor service you are giving to your prospective customers. I was for so many years a Skycable subscriber. Early this year, for practical purposes, upon learning that our condo has both Skycable and Destiny and that Destiny is a lot cheaper since we have analog type in our condo , I decided to have my Skycable disconnected as of January 10, I then promptly acted on my Destiny Cable application.

On January 12, I called your call center and spoke with a certain Nicole. She confirmed that we have analog type of cable in our condo for which the monthly dues is only pesos per month.

She told me of the documents needed, i. After around two weeks of inaction, I called again and spoke with a certain Ann. Ten days had passed and still no action! On January 30, I made a follow up with a certain Kay or Kate. She assured me that someone from your technical team will call me. Again another 10 days passed and no positive action from your end. By this time, I was really getting so frustrated but because I had my Skycable disconnection a month ago, I had no choice but to make a follow up my Destiny application.

A certain Berlin got my call and this time gave an assurance that I will get a call from your technical team. Finally, a certain Rico from your technical team appeared at my condo unit. Apparently, he claims that the installation he has been instructed to do at my unit is that of digital type.

I insisted to him that I was assured several times by the call center agents that there is analog type in our condo. I told Rico that had I known that he will install digital and pay much more than the pesos per month subscription, I would not have cut off my Skycable subscription.

It seems preposterous for me to move to another cable provider, pay for disconnection fee from my previous provider, pay another installation fee with the new service provider whose monthly dues is almost the same with the previous sky cable if in the end the installation to be done will that be of digital.

I waited again but no technical team has visited since then. By this date, my application remains pending for almost two months now. I would to know if you are still interested in the business which I am offering you. If not, I think I could reasonably demand for the re-installation of my Skycable at no extra charge or cost from me.

Ideally, I would want to have my Destiny analog cable installed but if this will take ages to do so then I suppose I have no other recourse but to go back to Skycable. Good Day Destiny Cable, I would like to complain to your office that the Camp Aguinaldo QC has an interrupted signal since last week, Hoping for your immediate action to resolve our problem. Mahiya naman tauhan ng destiny sa mga nagbabayad ng bill monthly. It is not working. Please attend to my request as soon as possible.

Even the customer care is not responding. Kathleen of your customer service give me ref for the job order. Kindly do the necessary action regarding this. Good Day! Iam a subscriber of Destiny Cable with Account No I would like to request to change my mode of payment from Monthly to Annual which I had been doing before.

Infact, I have coordinated this with your callcenter representative last April 8, Thank you very much. Request permanent disconnection for my destiny cable with Account Wala pong nakatira doon at matagal ng hindi nagagamit ang cable. My account number is the name is isagani villar.

Kakapakabit q lng ng digi box khpon walang boses ang gmit q ay portable dvd player dhil d p q nkakabili ng tv sv ng ngkabit sa jack daw ang prlema so i try it n gmitin s dvd kce prehas lang ng jack gumana nmn bakit gnon??? Everytime it rains, cable is disconnected and will not be back even after 24 hours. It has been this ways since Global Destiny became a part of Skycable.

Tried calling your hotline, but unfortuntely your service is only up to 10 pm. Poor quality service is all that we subscribers get. I Would like to call an attention to all Filipinos who has a plan to get Destiny cable.

For your information ,They terrible they giving you a hard time specially in transferring of connection to another place,Like my situation I have been a good payer subscriber since up to this may it happened I was transferred from condo to apartment,Unfortunately ,the Door I got has an active subscription ,they refused me from being connected and the lady assisted from call center told me to look for the previous tenant!

My goodness Destiny we are not in the barrio or in town! There is a Audio problem that started around 9 days ago. Some channels the audio is very low while other channels the Audio is very high. The problem is at your end not at my condo. I have called this in 3 times and each time they send someone to my location even when told not to.

The answer I get is they will check with there engineers. Well the problem is still there. The last time I called it in I told the lady on the phone at least 10 times she did not need to send someone to my location the problem is at your end, but she still sent a crew here and wasted there time and your money because there is nothing they can do here.

Two times when I have called I asked to talk with a supervisor but I have been told the supervisor is unavailable or not there. The volume of the audio used to be the same for all the channels that I watch, now I have to adjust the volume every time I change a channel, why? Wala po kme cable for four days napo dito sa baranggay palatiw pasig city,kapag payment po updated kayo pero sa repair wala kayo update. I am still waiting for your repairman to come to my place.

Del Pilar St. South Cembo, Makati. Sana po magawan nyo po ito ng agarang aksyon. I would like to ask your help regarding our destiny cable,lagi pong static most of the day we cannot watch any program especially during peak hours,the sound is choppy and the screen picture turns to square boxes. Pls help us to get it fixed right away.

Hoping for your quick action about this. God bless. I am paying religiously my destiny Cable bills yet we cannot see any picture from our TV. How about if you are the customer. We can now watch TV Programs.

Fox Sports 2. Disney Junior. Discovery Channel. Animal Planet. National Geographic Channel. Cartoon Network. Disney Channel. Fox Life. Metro Channel. Blue Ant Entertainment. Fox Movies. One Sports. Fox Family Movies. Fox Crime. Nat Geo Wild. Food Network. Channel V. Solar Sports. MTV Asia. KBS World. Fox Action Movies. K Movies Pinoy. TeleNovela Channel. Travel Channel. Phoenix InfoNews Channel. Phoenix Chinese Channel. CGTN Documentary. Star Chinese Movies.

Star Chinese Channel. Celestial Classic Movies. HBO Hits. HBO Signature. HBO Family. Nick Jr. Blue Ant Extreme. Fashion TV. Channel News Asia. Living Asia Channel. Oras ng Himala TV. Gem TV. Nat Geo People. Miao Mi. Zoo Moo. Zee Anmol. Zee Cinema. NDTV India. Star Plus. ABC Australia. NHK Premium.